Stuck, or something not working? Here are the quick answers, and how to reach a human.
The fastest way to reach me is the contact form (choose “Support for a project”), or email me@jonathanmalm.com directly. I usually reply within a few days.
Church Keys runs fully offline, so this is almost always a fresh-start fix: close the app completely (swipe it away) and reopen it. If that doesn't help, delete and reinstall — your device settings are unaffected.
Audio starts after your first tap inside the game (a browser/phone requirement). Make sure your ringer/silent switch and volume are up, and that the in-game speaker icon isn't muted.
Your progress and best time are saved on your device automatically. They stay put between sessions but are cleared if you delete the app. There are no accounts, so progress doesn't sync between devices.
The tips are entirely optional and unlock nothing — the whole game is free. If a tip didn't complete, no charge was made. Tips are one-time thank-yous, so there's nothing to “restore.” Billing questions are handled by Apple (App Store) or Google (Play Store); you can request a refund through them.
Please tell me — include your device model and what happened. Use the contact form or email me@jonathanmalm.com.
See also the privacy policy.